Send us an email and we will respond as soon as possible!

Shop

Recipes

Information about our products

Product Care

Shipping & Delivery

Bubble Tea Club Help Center

<p><span id="isPasted" style="color: rgba(18, 18, 18, 0.75); font-family: Urbanist, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Preferably store in your refrigerator after opening, otherwise a cool and dry place away from direct sunlight.</span> </p>

Preferably store in your refrigerator after opening, otherwise a cool and dry place away from direct sunlight.

Brown Sugar Syrup

Product care

What is Bubble Tea?

What's in a BBT Kit?

Where do your products come from?

Can I have BBT if I'm vegan?

What are toppings?

Which of the products are Gluten Free?

Do you have any dairy-free products?

Are you Halal?

Can I replace the Pearls?

Can I adjust the sweetness level?

How do I get a reusable cup?

DIY BBT Kit Info

What is the shelf life of the products?

Creamer, Tea Bags & Fructose

Tapioca Pearls

Fruit Syrups

Toppings

What are the normal Shipping Times?

Pickups

Delivery to Australia

Delivery to NZ, USA and CA

Can I cancel my order or change the shipping address after the order is placed?

What if it is too late to cancel an order?

Order Cancellations

Refund Payment

If you received an item you didn't order..

Conditions for Returns

I want to return my order

I received a broken or missing item

Returns & Refunds

Do you do wholesale?

How do you cook the Tapioca Pearls?

My refer a friend code doesn't work

I'm an influencer and I want to collab

Do you have eco-friendly packaging?

Other

How does the point system work?

How does the loyalty Referal Program work?

How do the Badges work?

What can I redeem points for?

Loyalty

Brown Sugar SyrupUpdated 4 years ago