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Conditions for ReturnsUpdated 2 years ago

In order for the Goods to be eligible for a return, please make sure that:

  • You received the goods in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Any returns found to have been opened, used or damaged will not be eligible for refund or exchange, and will be held until the customer returns to collect the product or pays the following additional fees to have the item reshipped:

  • An additional shipping fee is paid (Standard $9.95 normal shipping)
  • A standard $10 processing and handling fee

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

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