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Bubble Tea Club Help Center

<p><span id="isPasted" style="color: rgba(18, 18, 18, 0.75); font-family: Urbanist, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">All our products come from the home of bubble tea: Taiwan.</span> </p>

All our products come from the home of bubble tea: Taiwan.

Where do your products come from?

DIY BBT Kit Info

What is Bubble Tea?

What's in a BBT Kit?

Can I have BBT if I'm vegan?

What are toppings?

Which of the products are Gluten Free?

Do you have any dairy-free products?

Are you Halal?

Can I replace the Pearls?

Can I adjust the sweetness level?

How do I get a reusable cup?

What is the shelf life of the products?

Creamer, Tea Bags & Fructose

Tapioca Pearls

Fruit Syrups

Brown Sugar Syrup

Toppings

Product care

What are the normal Shipping Times?

Pickups

Delivery to Australia

Delivery to NZ, USA and CA

Can I cancel my order or change the shipping address after the order is placed?

What if it is too late to cancel an order?

Order Cancellations

Refund Payment

If you received an item you didn't order..

Conditions for Returns

I want to return my order

I received a broken or missing item

Returns & Refunds

Do you do wholesale?

How do you cook the Tapioca Pearls?

My refer a friend code doesn't work

I'm an influencer and I want to collab

Do you have eco-friendly packaging?

Other

How does the point system work?

How does the loyalty Referal Program work?

How do the Badges work?

What can I redeem points for?

Loyalty

Where do your products come from?Updated 3 years ago